Motor-claims – Global Insurance SC

Motor Insurance Claims

A damaged vehicle that includes motor, body, and windows… is the claim you can file.

Motor accident or vehicle damage claim procedure

Motor insurance claims are simple to make. Our Global staff will guide you through the process and ensure that your repairs are completed swiftly and efficiently. We make every effort to get you back on the road as quickly as possible.

1. Claim Notification

The owner and the driver must fill out and sign the claim notification form, and if the owner is an organization, the stamp of the company should be shown on the accident notification form.
Once the accident notification form is filled out, take a request for a traffic report and submit the report immediately the detail of the report to the company. If there’s a difficulty or a problem there, please discuss it with the claims department.
Provide a copy of the title dead, the driver’s license, and a third-party certificate to us;
Present for visual inspection of the vehicle to the company’s expert or surveyor/Loss assessor for detailed risk or accident assessment;

2. Traffic Police report

Report the accident to traffic police immediately while at the accident place to make a plan about the accident and take a picture at the accident place too.

3. Vehicle Damaged by fire

If the accident was due caused by fire, you will need to provide the result of the forensic examination in addition to the traffic police report.

4. Accident Report

Any accident should be reported to our company immediately or within twenty-four hours, and notified through any available way of communication (in writing and or telephone)

5. Property Protection

It’s your responsibility to safeguard that the vehicle involved in the accident is properly protected at the sight of the accident.
Our company should not be responsible for missed items at the accident sight.

6. Towing Service Requirement

If a need for crane service, you must first fill out the form prepared for this matter at claims department.
For a vehicle that is going into a recovery yard, it is required to hand it over in proper condition and sign on the format.
Make payment of towing and guarding difference, Under insurance contribution and inexperienced driver if any;

7. Proforma Collection

You are expected to provide the garages estimation proforma according to the surveyor’s report list to the company;
For any unavailable parts; we are only liable to make maximum up to the recent dealer’s catalogue price of that specific parts.

8. Salvage Return

Salvage items shall be returned to our recovery yard.

9. Payment deductions

Make an excess, betterment contribution, payment;

10. Requirements for payment

Providing a copy of your Taxpayer Registration Certificate (TIN Number) or garages if any;
Should not carry out repairs or any payment without the consent of the company; If authorized by the company, invoices shall be in the name of the company only;
Not to carry out any maintenance without the company’s approval other than the maintenance schedule specified in the work order;
If a want to repair the vehicle in a garage other than the winner’s garage, it’s possible to take it to the garage of your choice by confirming in writing and signing that you will be responsible for the service fee for the winning garage;
Report to the company if there is a part of the vehicle that is not specified in the work order but is damaged should be due to an accident (should be accident related);
It’s forbidden to take the vehicle out of the garage without notifying the company when the vehicle’s maintenance is completed without having a professional confirm that the maintenance was done according to the work order;
Do not make a purchase spare part without the approval of the company;
Sign a satisfaction note when the repair work is completed;

11. Claiming from other insurance company

If it’s the other vehicle that is at fault for the accident, please take the owner’s name, full address, plate number, insurer’s name and a copy of the insurance certificate report to our company;